Each year I’m faced with the decision which, if any, industry conferences to attend. A shortage of time and money dictates that I cannot go to every conference I would like to attend. Even if I could cobble…
Read ArticleOk, these are actually two separate “secrets.” Think of the extra as a bonus. As you’ll see, however, these are related and flow from the universal truth that pretty much every client likes to…
Read ArticleIt is my considered view that litigation lawyers fall broadly into two categories: (1) those that adequately prepare their clients to testify in deposition and trial, and (2) everyone else. I have crossed both…
Read ArticleMany of us give little thought to invoices we send to our clients. Invoices are utilitarian and serve an important purpose, at least in a for-profit law practice. Beyond being a routine request to…
Read ArticleThis is probably the easiest step outside lawyers can take to gain client trust. Whether we represent a corporate defendant in a business or employment dispute, or an individual accused of a crime, every kind of client appreciates…
Read ArticleOk. Since trust and honesty go hand-in-hand, this seems pretty obvious and not such a “secret,” right? The problem is, I’m not referring in this post to the “Don’t-Commingle-Client-Funds-With-Your-Own-Money,” or “Don’t-Say-You’re-Licensed-To-Practice-Law-When-You-Were-Recently-Disbarred” brand of honesty. Anyone who is…
Read ArticleI have previously written about the importance of maintaining a good rapport with courtroom staff. If you are in a California courtroom, and you notice the clerk and other staff seem less .…
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